Remote Cell Therapy Account Manager (AlloHeme)

CareDx; Los Angeles (CA); Remote; USD 250,000 - 260,000; Full time

Benefits offered by this job

Gym reimbursement

Total rewards package

Living Donor policy

Job summary

CareDx is seeking a Cell Therapy Account Manager to drive adoption and growth of the Cell Therapy & Transplant portfolio, focusing on blood and marrow transplant centers, cell therapy programs, hematology-oncology practices, and academic medical centers. You will educate providers on AlloHeme, support implementation, and drive ongoing utilization through strategic account management.

The role requires consultative selling with clinical aptitude, collaboration with medical affairs and

Qualifications

• Minimum of 10 years sales or strategic account management experience in the healthcare industry
• Demonstrated ability to sell clinically within the hematology-oncology market
• Experience supporting blood and marrow transplant, cell therapy, or CAR-T programs preferred
• Proven success selling into large academic medical centers, cancer centers, hospitals, and complex healthcare systems
• Demonstrated experience navigating multi-stakeholder decision-making environments
• Proven ability to establish and implement clinical, operational, laboratory, or workflow protocols within healthcare organizations
• Experience supporting healthcare contracting processes; LSAs or related agreements preferred
• Strong strategic account management and territory planning skills
• Excellent written, verbal, presentation, and interpersonal communication skills
• Demonstrated ability to work cross-functionally to drive customer adoption and implementation success
• Willingness to travel 50-75%+ and manage a large geographic territory
• Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools

Responsibilities

• Develop deep understanding of customer needs, workflows, challenges, and objectives to drive adoption and growth.
• Build clinical understanding and confidence in AlloHeme and CareDx portfolio through discussions with physicians and stakeholders.
• Lead account onboarding and activation activities for implementation of AlloHeme and testing solutions.
• Develop and execute strategic account plans to drive adoption, market penetration, and territory growth.
• Support contracting activities and remove barriers to implementation.
• Identify and engage key stakeholders and maintain high levels of customer satisfaction and retention.
• Forecast opportunities, monitor milestones, and provide regular territory updates.
• Collaborate with Clinical Liaison, Medical Affairs, Marketing, Customer Experience, Market Access, and Operations teams.

Job description

CareDx is seeking a Cell Therapy Account Manager to drive adoption and growth of the Cell Therapy & Transplant portfolio, focusing on blood and marrow transplant centers, cell therapy programs, hematology-oncology practices, and academic medical centers. You will educate providers on AlloHeme, support implementation, and drive ongoing utilization through strategic account management.

The role requires consultative selling with clinical aptitude, collaboration with medical affairs and