Cell Therapy & Transplant Growth Manager

CareDx, Inc.

Town of Texas (WI)

Remote

USD 250,000 - 260,000

Full time

4 days ago

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Benefits offered by this job

Competitive base salary and incentive

Health and welfare benefits, including

Gym reimbursement program

Living Donor Employee Recovery Policy

Job summary

CareDx, Inc. is hiring a Cell Therapy Account Manager to drive adoption of AlloHeme and transplant solutions across blood and marrow transplant centers, hematology-oncology practices, and academic medical centers.

You will educate providers on clinical value, support implementation, and foster ongoing utilization through consultative selling. The role requires strong clinical aptitude, strategic account management, and the ability to navigate complex healthcare organizations with multiple

Qualifications

Minimum of 10 years sales or strategic account management experience in the healthcare industry
Demonstrated ability to sell clinically within the hematology-oncology market
Experience supporting blood and marrow transplant, cell therapy, or CAR-T programs preferred

Responsibilities

Develop a deep understanding of customer needs, clinical workflows, operational challenges, and organizational objectives. Identify opportunities to expand adoption of CareDx Cell Therapy & Transplant solutions and develop account-specific strategies to drive utilization and long-term growth.
Build clinical understanding and confidence in AlloHeme and the broader CareDx Cell Therapy & Transplant portfolio through scientific and clinical discussions with physicians, advanced practice providers, transplant coordinators, laboratory leadership, and other key stakeholders. Partner with Medical Affairs to address advanced scientific and clinical questions when appropriate.
Lead account onboarding and activation activities to support successful implementation of AlloHeme and other CareDx testing solutions. Work with clinical liaisons and customer stakeholders to establish ordering, reporting, sample logistics, and operational workflows. Help customers navigate institutional review and approval processes required for adoption.
Develop and execute strategic account plans that drive adoption, increase market penetration, expand the CareDx footprint, and achieve commercial objectives. Effectively prioritize opportunities and resources to maximize territory performance.
Support execution of Laboratory Service Agreements (LSAs) and other customer agreements as needed. Partner with internal stakeholders to facilitate contracting activities and remove barriers to implementation and adoption.
Identify and engage key clinical, laboratory, operational, and administrative stakeholders. Establish trusted partnerships across customer organizations, proactively identify unmet needs, and ensure a high level of customer satisfaction and account retention.
Maintain a robust sales pipeline and territory business plan. Forecast opportunities, track implementation milestones, monitor utilization trends, and provide regular business updates on territory performance.
Partner closely with Clinical Liaison, Medical Affairs, Marketing, Customer Experience, Market Access, Sales Operations, and Operations teams to develop solutions that support customer success and drive business growth.