Remote Career - Entry Level

Globe Life AIL - Lisa Russel; United States; Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

100% Remote

Flexible Schedule

Weekly Pay

Training & Mentorship

Career Advancement

Job summary

AO is seeking motivated Remote Client Support Representatives to join our growing team. This 100% remote role offers flexible scheduling and mentorship as you help families understand available benefits through virtual appointments.

You’ll answer questions, guide enrollment, and provide ongoing service while building long-term relationships from home.

Qualifications

• No prior insurance experience required.
• Be at least 18 years old and legally eligible to work in the United States.
• Be able to work remotely from a home office with reliable internet.

Responsibilities

• Meet with clients through scheduled Zoom and phone appointments.
• Explain available benefits and enrollment steps clearly and professionally.
• Assist eligible clients with applications and enrollment and provide ongoing support.

Skills

Strong communication

Customer service mindset

Independent + telework

Accountability & drive

Tools

Zoom

Job description

Remote Client Representative / Customer Service / No Experience Required

Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay + Performance Bonuses

Work From Home. Help Families. Build a Career With Purpose.

Are you looking for a 100% remote career that gives you flexibility, professional growth, and the opportunity to make a meaningful difference?

AO is seeking motivated, service-oriented individuals to join our growing team as Remote Client Support Representatives. You’ll work directly with individuals and families through virtual appointments, helping them understand available benefits, answering questions, and providing professional support throughout the enrollment process.

Our mission guides everything we do:

“Protect Every Child. Serve All Working People.”

If you’re dependable, coachable, and enjoy helping people, this opportunity provides the training, mentorship, and support needed to build a rewarding long-term career.

100% Work From Home
Flexible Schedule
Qualified Leads Provided – No Cold Calling
Weekly Commission Pay + Performance Bonuses
No Previous Insurance Experience Required
Comprehensive Training & Mentorship
Leadership & Career Advancement Opportunities

What You’ll Do

Support Clients Virtually

• Meet with clients through scheduled Zoom and phone appointments
• Listen to each client’s needs and priorities
• Answer questions regarding available benefits and coverage options
• Explain life, accident, and supplemental health insurance options clearly and professionally
• Assist eligible clients with applications and enrollment
• Provide ongoing service and support after enrollment

Build Lasting Relationships

• Deliver a professional, positive client experience
• Build trust through active listening and thoughtful communication
• Maintain consistent follow-up with clients
• Assist with policy reviews, beneficiary updates, and service requests
• Develop long-term relationships with individuals and families

Stay Organized & Accountable

• Manage appointments and follow-up activities
• Maintain accurate digital client records
• Utilize virtual communication and client-management technology
• Follow company procedures and applicable state requirements
• Maintain professionalism and confidentiality in every interaction

What You’ll Bring

Strong Communication Skills

You listen carefully, communicate clearly, and enjoy helping people understand their options.

Growth Mindset

You’re open to coaching, willing to learn, and motivated to continuously develop your professional skills.

Independence + Teamwork

You’re comfortable managing your responsibilities from home while staying connected to a collaborative virtual team.

Drive & Accountability

You’re dependable, organized, self-motivated, and willing to take ownership of your results.

Previous insurance experience is not required.

Experience in customer service, retail, hospitality, healthcare, education, administration, banking, client relations, call centers, military service, or sales can transfer well to this opportunity.

Why Join AO?

100% Remote Work

Work from home with:

• No daily commute
• Virtual client appointments
• Remote training and mentorship
• Modern technology and digital resources
• Support from a connected virtual team

Flexible Scheduling

Build a schedule that supports your lifestyle while maintaining the consistency and accountability necessary to achieve your professional goals.

Qualified Leads Provided

Connect with individuals who have requested information regarding available benefits.

No traditional cold calling and no purchasing leads.

Weekly Pay & Earning Potential

Compensation opportunities include:

• Weekly commission-based pay
• Performance bonuses
• Uncapped earning potential
• Renewal and residual income opportunities
• Leadership compensation opportunities
• Performance recognition and incentives

This is a performance-based, commission opportunity rather than an hourly or salaried customer service position. Individual earnings vary based on production and performance.

Training & Professional Development

No industry experience? That’s okay.

We provide:

• Comprehensive virtual onboarding
• Insurance licensing guidance
• Benefits and product education
• Customer service and communication training
• Virtual appointment and enrollment training
• Weekly coaching and professional development
• One-on-one mentorship
• Leadership development opportunities

Our goal is to provide motivated individuals with the knowledge, tools, and support necessary to develop professionally and succeed.

Benefits & Professional Support

Qualifying representatives may have access to:

• Company-supported life insurance
• Health insurance reimbursement program
• Accidental death benefit coverage
• Renewal and residual income opportunities
• Leadership development programs
• Professional conferences and recognition events
• Performance-based incentive travel
• Long-term advancement opportunities

Minimum Requirements

Applicants must:

• Be at least 18 years of age
• Be physically located within the United States
• Be legally authorized to work in the United States
• Have a computer or laptop with webcam and microphone
• Maintain reliable high-speed internet
• Have a quiet, professional workspace
• Be comfortable using Zoom and web-based technology
• Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance and support are provided.

Career Growth

This opportunity can grow with you.

Representatives who demonstrate strong performance, consistency, and leadership potential may advance through opportunities such as:

Client Support → Benefits Specialist → Senior Representative → Trainer/Mentor → Team Leadership → Management

Growth is based on performance, initiative, development, and results—not seniority.

100% Virtual Interview Process

Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and advancement opportunities.

Candidates interested in continuing will then have the opportunity to schedule a live Zoom interview with our hiring team.

Ready to Build Your Future From Home?

If you enjoy helping people, building relationships, and creating solutions —and want a career where your effort can directly impact your income and professional growth—we’d love to hear from you.

Help Families. Build Relationships. Grow Your Future From Home.