Remote Customer Service Representative | Work From Home | Weekly Pay

Globe Life AIL - Lisa Russel; United States; Remote; USD 20,000 - 70,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Remote work

Leads provided

No cold calling

Comprehensive training

Career advancement

Job summary

AO | Globe Life is hiring Remote Customer Service Representatives to work from home across the United States. You will assist individuals and families with understanding benefits, enrollment, and ongoing support, all from a virtual setting.

The role offers 100% remote work, flexible scheduling, weekly commission pay with performance bonuses, and training with licensing guidance. No prior insurance experience is required, with dedicated onboarding and mentorship.

Qualifications

• Entry-level role; no prior insurance experience required.
• Strong communication and problem-solving skills.
• Comfort with remote work and virtual tools.
• Ability to follow procedures and maintain confidentiality.

Responsibilities

• Meet clients via scheduled Zoom and phone appointments.
• Explain available benefits and enrollment options clearly.
• Assist eligible clients with applications and enrollment.
• Maintain accurate digital client records and follow up after enrollment.
• Provide ongoing service and support to clients post-enrollment.

Job description

Remote Customer Service Representative / Work From Home / Weekly Pay

Company: AO | Globe Life
Location: 100% Remote – United States
Schedule: Full-Time | Flexible Schedule
Experience: Entry-Level | No Insurance Experience Required
Compensation: Commission-Based | Weekly Pay + Performance Bonuses

Professional. Purpose-Driven. 100% Remote.

Are you looking for a work-from-home career where you can help people, build meaningful relationships, and create long-term professional growth?

AO is seeking enthusiastic, dependable, and people-focused individuals to join our growing team as Remote Customer Service Representatives. You’ll work virtually with individuals and families, helping them understand available benefits, answering questions, assisting with enrollment, and providing professional ongoing support.

Our mission is at the heart of what we do:

“Protect Every Child. Serve All Working People.”

If you’re motivated, coachable, and committed to providing an exceptional customer experience, we’ll provide the training, mentorship, licensing guidance, and ongoing support needed to help you succeed.

100% Work From Home
Flexible Scheduling
Weekly Commission Pay + Performance Bonuses
Qualified Leads Provided – No Cold Calling
No Previous Insurance Experience Required
Comprehensive Training & Mentorship
Leadership & Career Advancement Opportunities

What You’ll Do

As a Remote Customer Service Representative , you’ll serve as a trusted resource for clients and their families.

Provide Exceptional Customer Service

• Meet with clients through scheduled Zoom and phone appointments
• Listen carefully to understand each client’s individual needs
• Answer questions regarding available benefits and coverage options
• Explain life, accident, and supplemental health insurance benefits clearly and professionally
• Assist eligible clients with applications and enrollment
• Provide ongoing service and support following enrollment

Build Long-Term Client Relationships

• Create a positive, professional client experience
• Build trust through active listening and thoughtful communication
• Maintain consistent follow-up with clients
• Assist with policy reviews, beneficiary updates, and service requests
• Develop lasting relationships through reliable, personalized support

Stay Organized & Professional

• Manage virtual appointments and follow-up activities
• Maintain accurate digital client records
• Utilize Zoom, email, CRM systems, and other virtual tools
• Follow company procedures and applicable state requirements
• Maintain professionalism, integrity, and confidentiality

Why Join AO?

100% Remote Work

Work from home with the flexibility and technology needed to build your career virtually.

Enjoy:

• No daily commute
• Virtual client appointments
• Remote training and coaching
• Modern digital systems and resources
• Support from a connected virtual team

Flexible Scheduling

Create a schedule that supports your personal responsibilities and professional goals while maintaining the consistency needed for success.

Qualified Leads Provided

Spend your time helping individuals who have requested information about available benefits.

No traditional cold calling and no purchasing leads.

Weekly Pay + Performance-Based Earning Potential

Compensation opportunities include:

• Weekly commission‑based pay
• Performance bonuses
• Uncapped earning potential
• Renewal and residual income opportunities
• Leadership compensation opportunities
• Performance recognition and incentives

This is a commission-based opportunity rather than an hourly or salaried customer service position. Individual earnings vary based on production and performance.

Training & Professional Development

No previous insurance experience is required.

You’ll receive:

• Comprehensive virtual onboarding
• Insurance licensing guidance
• Benefits and product education
• Customer service and communication training
• Virtual appointment and enrollment training
• Weekly professional development
• One‑on‑one mentorship and coaching
• Leadership development opportunities

We value coachability, professionalism, consistency, and willingness to learn.

Benefits & Professional Support

Qualifying representatives may have access to:

• Health insurance reimbursement program
• Company‑supported life insurance
• Accidental death benefit coverage
• Renewal and residual income opportunities
• Leadership development programs
• Professional conferences and recognition events
• Performance‑based incentive travel
• Long‑term career advancement opportunities

What We’re Looking For

You may be a great fit if you demonstrate:

• Excellent communication and active‑listening skills
• Genuine interest in helping people
• Positive and professional attitude
• Strong problem‑solving abilities
• Dependability and personal accountability