Remote Care Management Coordinator

CenterWell Certified Healthcare Corp.; United States; Remote; USD 38,000 - 46,000; Full time

Job summary

CenterWell Certified Healthcare Corp. is seeking a Care Management Support Assistant to provide non-clinical support in assessing and coordinating members’ care, guiding families to appropriate resources, and handling routine administrative tasks.

In this remote role, you will review referrals, verify benefits, screen documents, communicate with providers and members, and help ensure timely delivery of services while maintaining HIPAA compliance.

Qualifications

• 1-3 years of Home Health or Infusion Pharmacy experience.
• Knowledge of Medicare/Medicaid and commercial insurance.
• Experience with medical authorizations is required.
• Excellent customer service and communication skills.

Responsibilities

• Review referrals and correspondence for processing.
• Screen orders and documentation for required information.
• Verify benefits coverage and eligibility for services.
• Coordinate delivery of care with providers.
• Maintain HIPAA compliance and protect patient confidentiality.

Skills

Home Health experience

Infusion Pharmacy experience

Microsoft Office

Medicare/Medicaid knowledge

Medical authorizations

Customer service

Communication skills

Billing knowledge

Tools

Word

Outlook

Excel

Job description

CenterWell Certified Healthcare Corp. is seeking a Care Management Support Assistant to provide non-clinical support in assessing and coordinating members’ care, guiding families to appropriate resources, and handling routine administrative tasks.

In this remote role, you will review referrals, verify benefits, screen documents, communicate with providers and members, and help ensure timely delivery of services while maintaining HIPAA compliance.