Remote Care Coach - Wellness & Patient Support

Humana Inc; Augusta (ME); Remote; USD 54,000 - 73,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Parental and caregiver leave

Job summary

CenterWell Home Health is seeking a Telephonic Care Coach to support members’ wellness by coordinating services and resources. You will monitor progress, identify barriers to care, and ensure care plans align with regulations and standards.

The position requires 2+ years of healthcare experience, strong communication, and proficiency with MS Office. It may involve occasional travel and a remote work setup with internet requirements.

Qualifications

• 2+ years of related experience.
• Proficiency with Outlook, Word, Excel, SharePoint and Teams.
• Ability to use a variety of electronic information applications/software programs.
• Exceptional verbal/written communication and interpersonal skills.

Responsibilities

• Support a member's optimal wellness by coordinating services and resources.
• Identify and resolve barriers that hinder effective care.
• Monitor progress toward outcomes using assessments, data and conversations with the member.
• Adhere to professional standards, regulations and operating procedures.

Skills

2+ years experience

MS Office

Communication

Electronic information apps

Education

Bachelor's degree in health and human services

Tools

Microsoft 365

Job description

CenterWell Home Health is seeking a Telephonic Care Coach to support members’ wellness by coordinating services and resources. You will monitor progress, identify barriers to care, and ensure care plans align with regulations and standards.

The position requires 2+ years of healthcare experience, strong communication, and proficiency with MS Office. It may involve occasional travel and a remote work setup with internet requirements.