Care Management Support Coordinator II - Remote/Hybrid

Centene Management Company LLC; United States; Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Health insurance

401K and stock purchase plans

Tuition reimbursement

Paid time off plus holidays

Flexible work schedules

Job summary

Centene Management Company LLC is seeking a detail-oriented, healthcare‑savvy professional to support administrative care management activities. You will perform outreach, answer inbound calls, and schedule services, acting as the front-line contact for members, providers, and staff.

You will document non‑clinical member records to ensure compliance with state and regulatory guidelines and support onboarding with welcome letters and educational materials.

Qualifications

• Requires a High School diploma or GED.
• Requires 1–2 years of related experience.
• Healthcare experience and strong organizational and communication skills preferred.

Responsibilities

• Outreach to members via phone to support care plan steps and scheduling.
• Answer inbound calls and resolve issues; document member records per state/regulatory guidelines.
• Support onboarding and day-to-day administrative duties, including sending welcome letters and program materials.
• Explain care plan procedures and connect members to health plan and community resources.

Skills

Call center experience

Customer service

Computer skills

Education

High School diploma or GED

Job description

Centene Management Company LLC is seeking a detail-oriented, healthcare‑savvy professional to support administrative care management activities. You will perform outreach, answer inbound calls, and schedule services, acting as the front-line contact for members, providers, and staff.

You will document non‑clinical member records to ensure compliance with state and regulatory guidelines and support onboarding with welcome letters and educational materials.