Remote Care Coordination Specialist

Family Health Center; United States; Hybrid; USD 25,000 - 39,000; Full time

Job summary

Family Health Center is seeking a Care Management Coordinator to support patients and families in navigating the healthcare system. You will coordinate services, facilitate communication between patients and providers, and connect clients with community resources.

The role emphasizes care continuity, patient engagement, and improved health outcomes through proactive outreach, education, and care coordination.

Qualifications

• High school diploma required; associate degree preferred.
• Minimum of two years in healthcare or social services setting.
• Experience in care coordination or patient navigation preferred.
• Knowledge of healthcare systems and community resources.
• Bilingual English/Spanish preferred.

Responsibilities

• Outreach to patients and families to promote access to primary care, preventive services, and resources.
• Assist patients in scheduling appointments, understanding referrals, and connecting with support services.
• Build trusting relationships to support engagement in care and adherence to plans.
• Identify barriers to care and connect to community resources.
• Provide culturally appropriate health education on chronic disease management, prevention, and wellness.
• Document interactions and outcomes in the EHR in a timely manner.
• Participate in multidisciplinary meetings to coordinate care.

Skills

Outreach

Care coordination

Patient navigation

EHR

Cultural competence

Bilingual English/Spanish

Education

High school diploma

Associate degree preferred

Tools

EHR systems

Job description

Family Health Center is seeking a Care Management Coordinator to support patients and families in navigating the healthcare system. You will coordinate services, facilitate communication between patients and providers, and connect clients with community resources.

The role emphasizes care continuity, patient engagement, and improved health outcomes through proactive outreach, education, and care coordination.