Remote Care Coach for Wellness & Support

CenterWell; Helena (MT); Remote; USD 54,000 - 73,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k)

Paid time off

Disability insurance

Life insurance

Job summary

CenterWell is seeking a Telephonic Care Coach to join our remote team, coordinating services to optimize member wellness. You will monitor progress, identify barriers, and ensure care meets standards and goals.

Ideal candidates have 2+ years in the field, strong communication, and proficiency with Microsoft Office; a health and human services degree is preferred. This role offers a comprehensive benefits package and flexible work arrangements.

Qualifications

• 2+ years related experience with healthcare or care coordination.
• Proficiency with Microsoft Office suite (Outlook, Word, Excel).
• Ability to navigate electronic information systems and documentation.
• Excellent verbal and written communication; strong interpersonal skills.
• Passion for improving consumer experiences in healthcare.

Responsibilities

• Coordinate services and resources to support member wellness.
• Identify and resolve barriers hindering care.
• Monitor patient progress toward outcomes using assessments and data.
• Follow professional standards, regulations, and procedures.
• Make decisions on work priorities with supervisory guidance.

Skills

Two years experience

Microsoft Office

Outlook

Word

Excel

SharePoint

Teams

Electronic information systems

Verbal and written communication

Customer-focused

Education

Bachelor's degree in health and human services

Tools

Outlook

Word

Excel

SharePoint

Teams

Job description

CenterWell is seeking a Telephonic Care Coach to join our remote team, coordinating services to optimize member wellness. You will monitor progress, identify barriers, and ensure care meets standards and goals.

Ideal candidates have 2+ years in the field, strong communication, and proficiency with Microsoft Office; a health and human services degree is preferred. This role offers a comprehensive benefits package and flexible work arrangements.