Remote Care Manager Support Specialist I

Health Care Service Corp.; United States; Remote; USD 24,000 - 39,000; Full time

Job summary

Health Care Service Corporation is seeking an Administrative Care Management support role. The position focuses on member and provider outreach, scheduling care manager and member appointments, responding to inquiries, data entry, and research to support healthcare initiatives.

The role may manage low-risk members for basic social needs and educational outreach. Remote work option available for qualified candidates within the continental United States.

Qualifications

• High school diploma or GED required with 1 year of college and 2 years experience.
• Experience with managed care or healthcare systems preferred.
• Strong data entry and communication skills.
• Knowledge of medical terminology and clinical systems helpful.

Responsibilities

• Support administrative care management duties.
• Outreach to members and providers.
• Schedule care manager and member appointments.
• Respond to member inquiries and perform data entry and research.
• Assist with non-clinical member needs.

Skills

Customer service

Microsoft Office

Verbal and written communication

Healthcare terminology

Data entry

Education

High school diploma or GED

Some college (1 year) or equivalent

Tools

Microsoft Office

Job description

Health Care Service Corporation is seeking an Administrative Care Management support role. The position focuses on member and provider outreach, scheduling care manager and member appointments, responding to inquiries, data entry, and research to support healthcare initiatives.

The role may manage low-risk members for basic social needs and educational outreach. Remote work option available for qualified candidates within the continental United States.