Remote Care Management Associate | Healthcare Coordination

CVS Health; Missouri; Hybrid; USD 25,000 - 53,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus potential

Job summary

CVS Health is seeking a Care Management Associate to support comprehensive coordination of medical services and care plan implementation. The role involves triage of Care Team tasks, coordination of services, and collaboration with nurses and clinical staff to optimize patient outcomes.

Ideal candidates bring 2–4 years in healthcare or medical billing, plus call center or customer service experience. Strong communication and ability to navigate multiple systems are essential for success in a

Qualifications

• 2–4 years of experience in healthcare, medical/health setting, medical billing, and coding.
• Experience in call center or customer service environment.
• Ability to work across multiple systems and meet daily metrics with good communication.

Responsibilities

• Coordinate care plans and triage care team tasks.
• Support the development and implementation of care plans.
• Promote communication with providers and care team to enhance patient care.

Skills

Healthcare experience

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office 365

Job description

CVS Health is seeking a Care Management Associate to support comprehensive coordination of medical services and care plan implementation. The role involves triage of Care Team tasks, coordination of services, and collaboration with nurses and clinical staff to optimize patient outcomes.

Ideal candidates bring 2–4 years in healthcare or medical billing, plus call center or customer service experience. Strong communication and ability to navigate multiple systems are essential for success in a