Remote Care Coordination Specialist

CVS Health; Kansas; Hybrid; USD 25,000 - 53,000; Full time

Job summary

CVS Health is seeking a Care Management Associate to coordinate care plans, screen patients, and support referrals across the care team. You will promote effective utilization of healthcare services and assist in implementing care plans under nurse or medical director guidance.

The role requires 2–4 years in healthcare, strong communication, and the ability to work across multiple systems, including Med Compass and EHRs, while delivering high‑quality patient care.

Qualifications

• 2–4 years in healthcare or related field.
• Experience in call center or customer service.
• Strong written and oral communication skills.
• Ability to work across multiple systems independently.

Responsibilities

• Coordinate care plans and triage Care Team tasks.
• Screen patients and make appropriate referrals to services.
• Promote effective utilization of healthcare services.
• Collaborate with nurses, medical directors and providers.

Skills

Healthcare experience

Customer service

Communication skills

Multitasking

Education

High School Diploma or GED

Tools

Microsoft Office 365

EHR systems

Care coordination platforms

Job description

CVS Health is seeking a Care Management Associate to coordinate care plans, screen patients, and support referrals across the care team. You will promote effective utilization of healthcare services and assist in implementing care plans under nurse or medical director guidance.

The role requires 2–4 years in healthcare, strong communication, and the ability to work across multiple systems, including Med Compass and EHRs, while delivering high‑quality patient care.