Remote Care Management Associate - Health Coordination

CVS Health; New Mexico; Hybrid; USD 26,000 - 54,000; Full time

Job summary

CVS Health is seeking a Care Management Associate to support comprehensive coordination of medical services, including Care Team intake, screening and care plan implementation to promote efficient utilization of healthcare resources.

Responsibilities include initial triage and referral coordination, use of Med Compass and other systems to manage member information, and collaboration with clinical staff to ensure quality outcomes.

Qualifications

• 2-4 years of experience in healthcare field, medical/health setting, medical billing, and coding.
• Experience in call center or customer service environment.
• Excellent communication skills (written and verbal).

Responsibilities

• Coordinate Care Team intake, triage and care plan implementation.
• Support development and implementation of Care Plans.
• Coordinate health care service delivery and referrals with clinicians and providers.

Skills

Healthcare experience

Call center experience

Communication skills

Microsoft Office 365

Clinical workflow understanding

Education

High School Diploma or GED

Tools

EHR systems

Med Compass

Job description

CVS Health is seeking a Care Management Associate to support comprehensive coordination of medical services, including Care Team intake, screening and care plan implementation to promote efficient utilization of healthcare resources.

Responsibilities include initial triage and referral coordination, use of Med Compass and other systems to manage member information, and collaboration with clinical staff to ensure quality outcomes.