Remote Care Coordination Associate

CVS Health; Georgia; Hybrid; USD 25,000 - 53,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Retirement savings options

Wellness programs

Job summary

CVS Health is seeking a Care Management Associate to support comprehensive coordination of medical services, from intake to referral and implementation of care plans. You will work with care teams to promote efficient, high-quality care and use multiple systems to manage member information and tasks.

Qualified candidates have 2–4 years in healthcare, strong communication, and the ability to work across MS Office 365 apps and clinical platforms. Remote, full-time role with flexible training hours.

Qualifications

• 2–4 years of healthcare experience
• Experience in call center or customer service
• Ability to navigate multiple systems and maintain accuracy
• Strong written and oral communication skills

Responsibilities

• Coordinate Care Team intake and triage tasks
• Support development and implementation of care plans
• Identify and refer to appropriate medical services
• Utilize clinical systems to build and enter member data
• Promote effective communication with providers and team
• Perform non-medical research for open cases and support teammates

Skills

Healthcare experience

Customer service

Communication skills

MS Teams

MS Office 365

Education

High School Diploma

Tools

Outlook

EHR portal

Job description

CVS Health is seeking a Care Management Associate to support comprehensive coordination of medical services, from intake to referral and implementation of care plans. You will work with care teams to promote efficient, high-quality care and use multiple systems to manage member information and tasks.

Qualified candidates have 2–4 years in healthcare, strong communication, and the ability to work across MS Office 365 apps and clinical platforms. Remote, full-time role with flexible training hours.