Remote Care Coordination Specialist

CVS Health; Utah; Hybrid; USD 25,000 - 53,000; Full time

Benefits offered by this job

Comprehensive benefits

Bonus program

Paid time off

Job summary

CVS Health is seeking a Care Management Associate to support comprehensive coordination of medical services and care plans. The role involves intake, triage, and coordinating referrals across care teams to promote effective utilization of healthcare services.

Responsibilities include supporting care plan development, liaising with healthcare providers, and documenting activities while maintaining HIPAA-compliant practices.

Qualifications

• 2–4 years of experience in healthcare field or medical setting.
• Experience in call center or customer service environment.
• Ability to work across multiple systems including Microsoft Office 365 applications.
• Excellent written and oral communication skills.
• Ability to work independently while collaborating with clinical teams.

Responsibilities

• Coordinate care team intake and triage.
• Support development and implementation of care plans.
• Identify needed medical services and coordinate referrals.
• Utilize clinical systems to manage member data and documentation.

Skills

Healthcare experience

Call center experience

Excellent communication

Microsoft 365

Independent worker

Education

High School Diploma

Tools

EHR systems

Microsoft 365

Job description

CVS Health is seeking a Care Management Associate to support comprehensive coordination of medical services and care plans. The role involves intake, triage, and coordinating referrals across care teams to promote effective utilization of healthcare services.

Responsibilities include supporting care plan development, liaising with healthcare providers, and documenting activities while maintaining HIPAA-compliant practices.