Remote Care Coordination Assistant

Humana Inc; Santa Fe (NM); Remote; USD 43,000 - 56,000; Full time

Job summary

Humana Inc. is seeking a Care Management Assistant to coordinate administrative, operational, and customer support activities for care management programs. You will collaborate with members, providers, and care teams to support wellbeing and improve outcomes.

The role requires a High School Diploma or GED, experience in patient support or care coordination, EMR data entry, and ability to work EST or CST. Spanish fluency is a plus; travel to Humana offices may be required occasionally.

Qualifications

• High School Diploma or GED required.
• Experience in patient support or care coordination.
• Experience with data entry in EMR systems.
• Able to work EST or CST.
• Spanish fluency preferred.

Responsibilities

• Coordinate administrative, operational, and customer support activities for care management.
• Collaborate with members, providers, caregivers, and care teams to support wellbeing and outcomes.
• Use discretion to prioritize requests and apply established procedures.

Education

High School Diploma or GED

Job description

Humana Inc. is seeking a Care Management Assistant to coordinate administrative, operational, and customer support activities for care management programs. You will collaborate with members, providers, and care teams to support wellbeing and improve outcomes.

The role requires a High School Diploma or GED, experience in patient support or care coordination, EMR data entry, and ability to work EST or CST. Spanish fluency is a plus; travel to Humana offices may be required occasionally.