Remote Care Coordination Assistant

Humana Inc; Montpelier (VT); Remote; USD 43,000 - 56,000; Full time

Job summary

Humana Inc. is seeking a Care Management Assistant to coordinate administrative and patient support activities for care management programs. You will assist with member care coordination, record review, and preparation of care summaries to guide care teams and improve outcomes.

Remote position with potential travel to Humana offices for training or meetings; 40 hours per week. This role requires a high school diploma and experience with patient support and EMR systems.

Qualifications

• Experience providing in-center or virtual support or interaction with patients.
• Experience in patient support, care coordination, or a related healthcare setting.
• Experience with data entry and maintaining information within an EMR system.
• Can work EST or CST.

Responsibilities

• Coordinate administrative, operational, and customer support activities to support care management programs.
• Support assessment, coordination, and facilitation of members' care needs.
• Collaborate with members, providers, and care teams to inform care decisions and improve outcomes.
• Apply judgment and use prior care management experience to perform the role.

Skills

Patient support experience

Care coordination

EMR data entry

Healthcare operations

Education

High School Diploma or GED

Job description

Humana Inc. is seeking a Care Management Assistant to coordinate administrative and patient support activities for care management programs. You will assist with member care coordination, record review, and preparation of care summaries to guide care teams and improve outcomes.

Remote position with potential travel to Humana offices for training or meetings; 40 hours per week. This role requires a high school diploma and experience with patient support and EMR systems.