Remote Care Management Coordinator

Humana Inc; Carson City (NV); Remote; USD 43,000 - 56,000; Full time

Job summary

Humana Inc is seeking a Care Management Assistant to coordinate administrative, operational, and customer support activities enabling care management programs and healthcare services. You will collaborate with members, providers, caregivers, and care teams to support patient wellbeing through care coordination and care summaries.

You will use discretion and judgment in prioritizing requests and applying established procedures, drawing on your experience in care management, healthcare operations,

Qualifications

• High School Diploma or GED is required.
• Experience providing in-center or virtual support or interaction with patients.
• Experience in patient support, care coordination, or a related healthcare setting.
• Experience with data entry and maintaining information within an electronic medical record (EMR) system.
• Can work EST or CST.

Responsibilities

• Coordinate administrative, operational, and customer support activities that support care management programs and healthcare services.
• Collaborate with members, providers, caregivers, and care teams to support member wellbeing through care coordination and care summaries.
• Exercise discretion and judgment in prioritizing requests, interpreting procedures, and applying established techniques.
• Apply prior experience of care management processes and healthcare operations to perform the role.

Skills

Patient support

Care coordination

EMR data entry

Healthcare operations

Independent judgment

Education

High School Diploma or GED

Job description

Humana Inc is seeking a Care Management Assistant to coordinate administrative, operational, and customer support activities enabling care management programs and healthcare services. You will collaborate with members, providers, caregivers, and care teams to support patient wellbeing through care coordination and care summaries.

You will use discretion and judgment in prioritizing requests and applying established procedures, drawing on your experience in care management, healthcare operations,