Remote Care Coordination Specialist

Humana Inc; Juneau (AK); Remote; USD 43,000 - 56,000; Full time

Benefits offered by this job

Remote work

Job summary

Humana Inc. is seeking a Care Management Assistant to coordinate administrative, operational, and patient support activities that sustain care management programs and healthcare services.

You will collaborate with members, providers, caregivers, and care teams to support member wellbeing through care coordination, patient record review, and the preparation of care summaries that guide next steps and improve patient outcomes.

Qualifications

• High School Diploma or GED.
• Experience providing in-center or virtual support or interaction with patients.
• Experience in patient support, care coordination, or a related healthcare setting.
• Experience with data entry and maintaining information within an electronic medical record (EMR) system.
• Can work EST or CST.

Responsibilities

• Coordinate administrative, operational, and customer support activities that support care management programs and healthcare services.
• Collaborate with members, providers, caregivers, and care teams to support member wellbeing through care coordination and patient record review.
• Perform advanced administrative/operational duties with independent initiative and judgment.
• Apply established techniques and prior care management experience to perform the role.

Skills

Patient support

Care coordination

Communication

Administrative tasks

Team collaboration

Education

High School Diploma or GED

Tools

EMR

Job description

Humana Inc. is seeking a Care Management Assistant to coordinate administrative, operational, and patient support activities that sustain care management programs and healthcare services.

You will collaborate with members, providers, caregivers, and care teams to support member wellbeing through care coordination, patient record review, and the preparation of care summaries that guide next steps and improve patient outcomes.