Remote Care Coach: Health & Wellness Advocate

Humana Inc; Illinois; Hybrid; USD 54,000 - 73,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement savings plan

Paid time off

Parental and caregiver leave

Short-term and long-term disability

Life insurance

Job summary

Humana Inc in Illinois seeks a Care Coach for Humana Gold Plus-Integrated to support members' health by conducting assessments, identifying needs, and guiding families to essential resources to improve care outcomes. This remote role requires a health-related bachelor's, IL LPN license, and 2+ years in case management, with proficiency in Microsoft Office and electronic case note systems.

You will monitor progress and participate in active care planning to ensure quality care.

Qualifications

• Bachelor's degree in a health-related field or active IL LPN license or ability to obtain IL LPN.
• 2+ years of case management or healthcare support experience.
• Proficient in Microsoft Office (Word, Excel, Outlook).
• Experience documenting in electronic case note systems.

Responsibilities

• Conduct comprehensive assessments and identify member needs.
• Guide members and families to essential care resources.
• Manage care telephonically and monitor progress toward outcomes.
• Document in electronic case notes and multiple systems.
• Collaborate with Manager, Care Management to support care plans.

Skills

Case management

Health coaching

Community resources knowledge

Bi-Lingual English/Spanish

Education

Bachelor's degree in a health-related field

Tools

Microsoft Word

Excel

Outlook

Electronic health records

Job description

Humana Inc in Illinois seeks a Care Coach for Humana Gold Plus-Integrated to support members' health by conducting assessments, identifying needs, and guiding families to essential resources to improve care outcomes. This remote role requires a health-related bachelor's, IL LPN license, and 2+ years in case management, with proficiency in Microsoft Office and electronic case note systems.

You will monitor progress and participate in active care planning to ensure quality care.