Remote Care Coach for Wellness & Care Coordination

Humana; New York (NY); Remote; USD 54,000 - 73,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

401(k) retirement savings plan

Paid time off and holidays

Job summary

Humana is hiring a Care Coach for a remote role based in the United States. The position involves evaluating member needs, guiding families to resources, and creating individualized care plans for optimal wellness. Training runs 4 weeks with stated hours, followed by a Monday–Friday schedule in EST.

The role emphasizes compliance and collaboration with healthcare teams. Required qualifications include an associate degree and 2+ years in direct adult patient care, with strong EMR skills and

Qualifications

• Associate degree in any field.
• Minimum 2 years of direct adult patient care experience.
• Experience interacting with healthcare team members.
• Strong computer proficiency with EMR systems.
• Excellent communication and interpersonal skills to engage stakeholders.

Responsibilities

• Conduct telephonic outreach to members with chronic conditions and barriers.
• Assess needs and develop individualized care plans.
• Coordinate services with clinical and community resources to support health outcomes.
• Identify and resolve barriers to care and member independence.
• Monitor progress and adjust care strategies as needed.
• Maintain strict adherence to compliance within a regulated program.

Skills

Strong communication

Interpersonal skills

Healthcare team experience

Fast learner / adaptable

Computer proficiency

Education

Associate degree (any field)

Bachelor’s degree in Allied Health Science

Tools

Electronic Medical Records (EMR)

Job description

Humana is hiring a Care Coach for a remote role based in the United States. The position involves evaluating member needs, guiding families to resources, and creating individualized care plans for optimal wellness. Training runs 4 weeks with stated hours, followed by a Monday–Friday schedule in EST.

The role emphasizes compliance and collaboration with healthcare teams. Required qualifications include an associate degree and 2+ years in direct adult patient care, with strong EMR skills and