Remote Care Coach for Wellness & Care Coordination

Humana; Utah; Remote; USD 54,000 - 73,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Paid time off

Parental leave

Job summary

Humana is seeking a Care Coach to evaluate member needs and guide them toward appropriate resources for optimal wellness. This remote role involves coordinating care plans, interfacing with a multidisciplinary team, and maintaining strict program compliance.

The position requires an associate degree and at least 2 years of direct adult patient care, with strong computer and EMR proficiency. Training is provided, and travel to Humana offices may be required occasionally.

Qualifications

• Associate degree required.
• Minimum 2 years' direct adult patient care experience.
• Experience interacting with healthcare team.
• Strong computer proficiency and EMR experience.

Responsibilities

• Conduct telephonic outreach to members with chronic conditions.
• Assess member needs and develop individualized care plans.
• Coordinate services to connect members with clinical and community resources.
• Identify and resolve barriers to care.
• Monitor progress and adjust care strategies.
• Maintain compliance with program requirements.
• Navigate multiple computer systems while engaging members.

Skills

Care coordination

Communication skills

EMR proficiency

Education

Associate degree in any course

Tools

EMR software

Job description

Humana is seeking a Care Coach to evaluate member needs and guide them toward appropriate resources for optimal wellness. This remote role involves coordinating care plans, interfacing with a multidisciplinary team, and maintaining strict program compliance.

The position requires an associate degree and at least 2 years of direct adult patient care, with strong computer and EMR proficiency. Training is provided, and travel to Humana offices may be required occasionally.