Remote Care Center Specialist (Evening/Night Shifts)

Modivcare; Charleston (WV); Remote; USD 18,000 - 26,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) Retirement Savings Plan with 3%

Job summary

Modivcare is seeking a Care Center Representative for a fully remote role. You will respond to alerts and calls, provide compassionate customer support, document details in real-time, and help ensure accurate records while maintaining confidentiality.

The position requires availability for 3rd shift, weekends, and compliance training, with a starting wage of $16 per hour. Previous healthcare or contact center experience is beneficial, and advanced typing and CRM familiarity are valued.

Qualifications

• High School Diploma or GED required.
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Responsibilities

• Answer incoming emergency and non-emergency calls following protocols to determine priorities.

Skills

Customer service

Communication

Empathy

Independent work

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

PowerPoint

Job description

Modivcare is seeking a Care Center Representative for a fully remote role. You will respond to alerts and calls, provide compassionate customer support, document details in real-time, and help ensure accurate records while maintaining confidentiality.

The position requires availability for 3rd shift, weekends, and compliance training, with a starting wage of $16 per hour. Previous healthcare or contact center experience is beneficial, and advanced typing and CRM familiarity are valued.