Remote Care Center Specialist

Modivcare; Idaho; Remote; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

401(k) Retirement Savings Plan with，公司

Paid Time Off

Parental Leave

Job summary

Modivcare is seeking a Care Center Representative to join our remote team. Start date: November 30, 2026. This is a Fully Remote Role with 1st shift (one required weekend day). Compensation starts at $15/hour. You will respond to alerts, provide compassionate support, and document calls in real-time.

The ideal candidate has 0–1 year of customer service experience, HS diploma, strong typing (35 WPM), and comfort using CRM systems. Weekend availability and reliable internet required.

Qualifications

• High School Diploma or GED required.
• 0–1 year of customer service experience preferred.
• Remote-friendly role with reliable internet connectivity.

Responsibilities

• Answer incoming calls and assess priorities per protocol.
• Provide compassionate customer support using scripts and live responses.
• Monitor alerts and document details in real-time.
• Maintain accurate customer records and confidentiality.
• Assist members with empathy, respect, and clear communication.

Skills

Customer service

Communication

Empathy

Self-motivation

Education

High School Diploma or GED

Tools

CRM software

MS Office

Multiple screens navigation

Job description

Modivcare is seeking a Care Center Representative to join our remote team. Start date: November 30, 2026. This is a Fully Remote Role with 1st shift (one required weekend day). Compensation starts at $15/hour. You will respond to alerts, provide compassionate support, and document calls in real-time.

The ideal candidate has 0–1 year of customer service experience, HS diploma, strong typing (35 WPM), and comfort using CRM systems. Weekend availability and reliable internet required.