Remote Call Center Sales Pro - Growth & Perks

MCI; Wyoming (OH); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Cash bonuses and prizes

Career Growth

Paid Training

Casual Dress Code

Job summary

MCI is seeking customer-focused individuals for remote support roles. In this position, you will help resolve customer issues, sell services, and ensure an exceptional customer experience. Candidates must possess strong organizational and communication skills, with a focus on customer satisfaction.

As part of a vibrant team, you will participate in training and receive benefits like medical coverage and paid time off. This role requires reliable attendance and the capability to multi-task in a fast-paced environment.

Qualifications

• Must be 18 years of age or older.
• Highly reliable with regular attendance.
• Ability to evaluate and troubleshoot customer issues.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Listen to customers and resolve their issues.
• Utilize systems for account management.
• Recognize and apply sales opportunities.
• Ensure first call resolution through effective problem-solving.

Skills

Organizational skills

Written communication skills

Oral communication skills

Typing speed (20+ words per minute)

Basic knowledge of Microsoft Office Suite

Understanding of Windows OS

Customer service orientation

Conflict resolution skills

Ability to multi-task

Team orientation

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

MCI is seeking customer-focused individuals for remote support roles. In this position, you will help resolve customer issues, sell services, and ensure an exceptional customer experience. Candidates must possess strong organizational and communication skills, with a focus on customer satisfaction.

As part of a vibrant team, you will participate in training and receive benefits like medical coverage and paid time off. This role requires reliable attendance and the capability to multi-task in a fast-paced environment.