Remote Call Center Sales Pro - Growth & Perks

MCI; Idaho; Remote; USD 30,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Career Growth

Job summary

MCI is seeking work-from-home Customer Service Representatives to support customer interactions across the United States. The successful candidate will engage in resolving support issues and promoting products while ensuring a best-in-class customer experience.

The ideal candidate must possess a high school diploma, strong communication skills, and have a customer-service orientation. This role offers opportunities for professional growth and a variety of benefits after 30-60 days of employment.

Qualifications

• Must be 18 years of age or older.
• Ability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance and punctuality.

Responsibilities

• Listen to customers, understand their needs, and resolve issues.
• Utilize systems and technology to complete account tasks.
• Recognize sales opportunities and apply sales skills.

Skills

Excellent organizational skills

Effective communication skills

Customer-service orientation

Conflict resolution

Multi-tasking

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is seeking work-from-home Customer Service Representatives to support customer interactions across the United States. The successful candidate will engage in resolving support issues and promoting products while ensuring a best-in-class customer experience.

The ideal candidate must possess a high school diploma, strong communication skills, and have a customer-service orientation. This role offers opportunities for professional growth and a variety of benefits after 30-60 days of employment.