Remote Call Center Sales Pro - Growth & Perks

MCI; Tennessee; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Paid Training

Casual Dress Code

Job summary

MCI is seeking a Remote Work-at-Home customer service representative to handle customer interactions, technical support, and sales. You'll engage with a diverse customer base, ensuring a best-in-class experience.

The ideal candidate has a high school diploma, excellent communication skills, and proficiency in Microsoft Office. Enjoy competitive benefits including paid time off, health coverage, and multiple incentives.

Qualifications

• Must be 18 years of age or older.
• Excellent organizational, written, and oral communication skills.
• Capability to type swiftly and accurately (20+ words a minute).
• Highly reliable with the ability to maintain regular attendance.
• Strong team orientation and customer focus.

Responsibilities

• Listen to customers, understand their needs, and resolve issues.
• Utilize systems to complete account management tasks.
• Recognize and capitalize on sales opportunities.
• Escalate customer dissatisfaction appropriately.
• Ensure first call resolution through effective handling.

Skills

Organizational skills

Communication skills

Customer-service orientation

Conflict resolution

Self-management

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is seeking a Remote Work-at-Home customer service representative to handle customer interactions, technical support, and sales. You'll engage with a diverse customer base, ensuring a best-in-class experience.

The ideal candidate has a high school diploma, excellent communication skills, and proficiency in Microsoft Office. Enjoy competitive benefits including paid time off, health coverage, and multiple incentives.