Remote Call Center Sales Pro - Growth & Perks

MCI; North Dakota; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Paid Time Off

Incentives & Rewards

Health Benefits

Retirement Savings

Paid Training

Job summary

MCI is looking for dedicated customer service representatives to support thousands of customers from the comfort of home. You're expected to resolve customer issues, engage in sales interactions, and deliver excellent service.

The role demands strong organizational skills, effective communication abilities, and a customer-oriented mindset. Comprehensive health benefits and career growth opportunities are provided.

Qualifications

• Must be 18 years of age or older.
• Strong team orientation and customer focus.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Listen to customers, understand their needs, and resolve issues.
• Utilize systems and technology for account management.
• Recognize sales opportunities and apply sales skills.

Skills

Organizational skills

Written communication skills

Oral communication skills

Customer service orientation

Problem solving

Negotiation skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Windows operating system

Job description

MCI is looking for dedicated customer service representatives to support thousands of customers from the comfort of home. You're expected to resolve customer issues, engage in sales interactions, and deliver excellent service.

The role demands strong organizational skills, effective communication abilities, and a customer-oriented mindset. Comprehensive health benefits and career growth opportunities are provided.