Remote Booking & Reservations Specialist (Client-Focused)

Ljhorizons; Chicago (IL); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Remote work environment

Flexible scheduling

Comprehensive onboarding and training

Ongoing education and professional dev

Access to booking platforms, tools, &

Job summary

Ljhorizons is seeking an organized Booking & Reservations Specialist to assist clients with researching options, coordinating reservations, and keeping booking details orderly from initial request through confirmation. This role suits someone who communicates clearly, pays close attention to details, and is comfortable using online systems.

Your responsibilities include researching options, comparing accommodations and services, coordinating requests, verifying details, and providing

Qualifications

• Attention to detail and accuracy are essential.
• Clear written and verbal communication skills.
• Strong organizational and time-management abilities.
• Ability to research and compare options online.
• Capacity to manage multiple requests and priorities.
• Willingness to learn new online booking systems and tools.
• Reliable follow-through with a client-focused approach.
• Customer service or hospitality experience is helpful but not required.

Responsibilities

• Research booking options based on client needs, preferences, and requested dates.
• Compare available accommodations, transportation, activities, cruises, and other services.
• Assist clients with coordinating and completing reservation requests.
• Review booking details, policies, availability, and applicable options.
• Verify names, dates, destinations, and reservation information for accuracy.
• Provide clients with confirmations and relevant booking information.
• Coordinate special requests and assist with reservation changes when needed.
• Communicate with suppliers and service providers regarding booking details.
• Maintain organized and accurate client and reservation records.
• Follow up on outstanding information needed to complete reservations.
• Provide professional and responsive service throughout the booking process.

Skills

Attention to detail

Clear communication

Organizational skills

Online research

Multitasking

Digital tools

Client-focused

Customer service experience (nice to)

Tools

Online booking systems

Job description

Ljhorizons is seeking an organized Booking & Reservations Specialist to assist clients with researching options, coordinating reservations, and keeping booking details orderly from initial request through confirmation. This role suits someone who communicates clearly, pays close attention to details, and is comfortable using online systems.

Your responsibilities include researching options, comparing accommodations and services, coordinating requests, verifying details, and providing