Booking support Specialist

Alma Aventurera; Anderson (SC); On-site; USD 32,000 - 42,000; Full time

Job summary

Alma Aventurera in Anderson, SC seeks a dependable Booking Support Specialist to provide responsive assistance throughout the booking process. You will research options, maintain accurate information, communicate with clients, and help coordinate reservation details.

The ideal candidate enjoys working with people, solving problems, and ensuring important details are handled accurately.

Qualifications

• Excellent attention to detail and accuracy.
• Strong organizational abilities and reliability.
• Proficient with email and web-based platforms.
• Strong research and problem-solving skills.
• Able to manage tasks independently.
• Customer service or booking-related experience is helpful but not required.

Responsibilities

• Respond to booking-related questions and requests.
• Research options based on client preferences.
• Assist with reservations and confirmations.
• Communicate updates and important information to clients.
• Assist with modifications and special requests.
• Follow up on incomplete or outstanding items.
• Coordinate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Attention to detail

Organizational skills

Email/web tools proficiency

Research and problem solving

Independent task management

Customer service experience (plus)

Job description

We are seeking a dependable Booking Support Specialist to provide responsive assistance throughout the booking process. This position focuses on researching options, maintaining accurate information, communicating with clients, and helping coordinate reservation details.

The ideal candidate enjoys working with people, solving problems, and ensuring important details are handled accurately.

Responsibilities

• Respond to booking-related questions and requests
• Research options based on individual client preferences
• Assist with reservations and confirmations
• Communicate updates and important information
• Assist with modifications and special requests
• Follow up on incomplete or outstanding items
• Coordinate with service providers when necessary
• Provide professional support throughout the booking process.

Qualifications

• High attention to detail and accuracy
• Good organizational abilities
• Comfortable using email and web-based platforms
• Strong research and problem-solving skills
• Ability to manage tasks independently
• Previous customer service or booking-related experience is helpful but not required