Remote Billing Support Specialist | Work-from-Home

Stride 2 Hire Staffing Agency; Memphis (TN); Remote; USD 19,000 - 28,000; Full time

Job summary

Stride 2 Hire Staffing Agency in Memphis, TN offers a remote work-from-home customer service representative role. You will handle billing inquiries, identify missing offerings, and suggest upgrades, all while maintaining high first-call resolutions and customer satisfaction.

Training provided as needed and flexible scheduling is available. The position emphasizes independent work from home, with opportunities to select clients and manage own schedule while supporting Fortune 500 clients through

Qualifications

• Telemarketing experience preferred.
• Customer service experience required or preferred.

Responsibilities

• Assist callers with billing inquiries.
• Determine services customers may be missing.
• Recommend upgrades and add-ons.
• Aim for first call resolution and high customer satisfaction.
• Accurately code sales and service interactions.

Skills

Telemarketing experience

Customer service

Education

No degrees necessary

Job description

Stride 2 Hire Staffing Agency in Memphis, TN offers a remote work-from-home customer service representative role. You will handle billing inquiries, identify missing offerings, and suggest upgrades, all while maintaining high first-call resolutions and customer satisfaction.

Training provided as needed and flexible scheduling is available. The position emphasizes independent work from home, with opportunities to select clients and manage own schedule while supporting Fortune 500 clients through