Remote Billing & Customer Support Specialist

Stride 2 Hire Staffing Agency; Dayton (OH); Remote; USD 32,000 - 48,000; Full time

Benefits offered by this job

Work from home

Job summary

Stride 2 Hire Staffing Agency in Dayton, OH offers a remote, home-based Customer Service Representative role focused on billing support for clients via a virtual platform. You choose clients and schedule from home, with the flexibility of a work-from-home environment.

The opportunity emphasizes strong communication, billing knowledge, and the ability to upsell services while maintaining high customer satisfaction. A background screening is required and equipment readiness is expected.

Qualifications

• Experience in telemarketing or outbound calling preferred.
• Strong customer service skills and ability to resolve billing questions.
• Ability to understand client call flow and upsell offerings.

Responsibilities

• Assist callers with billing inquiries and resolve issues.
• Identify offerings customers may be missing and suggest upgrades.
• Contribute to First Call Resolution and overall customer satisfaction.

Skills

Telemarketing

Customer Service

Job description

Stride 2 Hire Staffing Agency in Dayton, OH offers a remote, home-based Customer Service Representative role focused on billing support for clients via a virtual platform. You choose clients and schedule from home, with the flexibility of a work-from-home environment.

The opportunity emphasizes strong communication, billing knowledge, and the ability to upsell services while maintaining high customer satisfaction. A background screening is required and equipment readiness is expected.