Remote Billing & Customer Support Specialist - Work-From-Home

Stride 2 Hire Staffing Agency; Fayetteville (NC); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Work from home

Job summary

Stride 2 Hire Staffing Agency is seeking a remote Customer Service Representative based in Fayetteville, NC. You will handle billing inquiries and provide exceptional customer service from home, with flexibility to schedule work around your life.

The role emphasizes telemarketing-friendly interactions, clear communication, and adherence to client call flows while achieving high customer satisfaction. No degree is required, and you can select which clients you serve from home.

Qualifications

• No degree required.
• Telemarketing or call center experience preferred.
• Reliable home office setup with good internet connectivity.

Responsibilities

• Assist callers with billing inquiries.
• Provide billing support to customers remotely.
• Make upgrade and add-on service recommendations.
• Ensure First Call Resolution and high customer satisfaction.
• Accurately code sales and document interactions.

Skills

Telemarketing experience

Customer service

Billing support

Clear communication

Job description

Stride 2 Hire Staffing Agency is seeking a remote Customer Service Representative based in Fayetteville, NC. You will handle billing inquiries and provide exceptional customer service from home, with flexibility to schedule work around your life.

The role emphasizes telemarketing-friendly interactions, clear communication, and adherence to client call flows while achieving high customer satisfaction. No degree is required, and you can select which clients you serve from home.