Remote Billing & Customer Support Pro (Work-From-Home)

Stride 2 Hire Staffing Agency; Houston (TX); Remote; USD 32,000 - 42,000; Full time

Job summary

Stride 2 Hire Staffing Agency—Houston, TX-based remote opportunity—is seeking a Work from Home Customer Service Representative. You will handle billing inquiries, advise on service options, and support clients from home, ensuring high customer satisfaction.

Applicants should have telemarketing or customer service experience and a reliable high-speed internet connection. No degree is required for this home-based role, and you will coordinate with a Premier partner to support Fortune 500 clients.

Qualifications

• No formal degree required; strong communication and reliable home office setup preferred.
• Experience in telemarketing or outbound/inbound support is advantageous.
• Ability to discuss billing, upgrade offerings, and resolve inquiries professionally.

Responsibilities

• Assist callers with billing inquiries and provide billing support.
• Identify offerings customers are missing and suggest upgrades or add-ons.
• Strive for First Call Resolution (FCR) and high customer satisfaction (VOC).
• Accurately code sales and document interactions for client programs.

Skills

Telemarketing

Customer Service

Billing

Education

No degree required

Tools

Phone headset

Job description

Stride 2 Hire Staffing Agency—Houston, TX-based remote opportunity—is seeking a Work from Home Customer Service Representative. You will handle billing inquiries, advise on service options, and support clients from home, ensuring high customer satisfaction.

Applicants should have telemarketing or customer service experience and a reliable high-speed internet connection. No degree is required for this home-based role, and you will coordinate with a Premier partner to support Fortune 500 clients.