Remote Billing Support Specialist | Work-From-Home

Stride 2 Hire Staffing Agency; Dallas (TX); Remote; USD 30,000 - 42,000; Full time

Job summary

Stride 2 Hire Staffing Agency is seeking a Dallas, TX-based remote Customer Service Representative. This role focuses on billing support and providing service from home, with the flexibility to choose clients through a premier partner network.

Prior telemarketing experience is preferred and the position emphasizes work-from-home capabilities and client-focused service. The opportunity enables you to manage calls, deliver accurate billing information, and drive customer satisfaction while

Qualifications

• No degrees are required for this remote opportunity.

Responsibilities

• Assisting callers with billing inquiries
• Determining offerings customers are missing
• Making upgrade and add-on service recommendations
• Ensuring First Call Resolution (FCR) and customer satisfaction (VOC)
• Coding sales accurately and completely

Skills

Telemarketing experience

Customer service

Billing support

Communication skills

Job description

Stride 2 Hire Staffing Agency is seeking a Dallas, TX-based remote Customer Service Representative. This role focuses on billing support and providing service from home, with the flexibility to choose clients through a premier partner network.

Prior telemarketing experience is preferred and the position emphasizes work-from-home capabilities and client-focused service. The opportunity enables you to manage calls, deliver accurate billing information, and drive customer satisfaction while