Remote Billing & Scheduling Specialist II

UNKNOWN; St. Louis (MO); Hybrid; USD 25,000 - 37,000; Full time

Job summary

Washington University in St. Louis is seeking a Billing/Scheduling Associate II for a fully remote role. The candidate will obtain insurance details, counsel on financial assistance, and register patients by phone or email.

You will coordinate urgent scheduling with physicians and clinical staff, explain billing processes, and handle inquiries. Ideal applicants have 3+ years of relevant experience and strong communication, scheduling, and billing system skills.

Qualifications

• High school diploma or equivalent required.
• 3 years of relevant experience preferred.
• Strong communication and scheduling abilities.
• Familiarity with billing and insurance processes.

Responsibilities

• Obtain insurance information and counsel on financial assistance.
• Schedule and register patients via phone or email.
• Communicate with physicians and staff to coordinate urgent scheduling.
• Explain billing processes and answer payer inquiries.
• Support reminder systems and basic account maintenance.
• Assist with provider scheduling templates as needed.

Skills

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Education

High school diploma or equivalent

Tools

Epic EHR

Microsoft Excel

Microsoft Word

Scheduling Software

Job description

Washington University in St. Louis is seeking a Billing/Scheduling Associate II for a fully remote role. The candidate will obtain insurance details, counsel on financial assistance, and register patients by phone or email.

You will coordinate urgent scheduling with physicians and clinical staff, explain billing processes, and handle inquiries. Ideal applicants have 3+ years of relevant experience and strong communication, scheduling, and billing system skills.