Pediatrics Billing & Scheduling Specialist II

UNKNOWN; Missouri; On-site; USD 25,000 - 37,000; Full time

Benefits offered by this job

Vacation & holidays

Health insurance

Metro U-Pass

Tuition assistance

Job summary

Washington University in Saint Louis seeks a Billing Scheduling Associate II for Pediatrics Central Administration. The role involves obtaining insurance information, counseling on financial assistance, and scheduling patients by phone or email within a busy clinical setting.

Responsibilities include coordinating with physicians and staff for referrals, reviewing schedules, and explaining the billing process to patients and staff. Familiarity with Relatient and Microsoft Office is beneficial.

Qualifications

• Obtains insurance information and counsels on financial assistance options.
• Communicates with physicians and staff to schedule urgent or referred calls.
• Registers patients and collects demographics and insurance data.
• Explains billing process to patients and staff; assists with account maintenance.
• Proficient with Relatient reminder system and scheduling templates.

Responsibilities

• Obtains insurance information from patients and counsels on financial assistance.
• Schedules and registers patients by phone or email.
• Reviews schedule for new patients and updates as needed.
• Calls patients with appointment reminders; processes referrals.
• Explains billing process to patients and staff; assists with account maintenance.
• Assists with sending reminder cards and scheduling duties.
• Performs other duties as assigned.

Skills

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Education

High school diploma or equivalent

Tools

Relatient

Job description

Washington University in Saint Louis seeks a Billing Scheduling Associate II for Pediatrics Central Administration. The role involves obtaining insurance information, counseling on financial assistance, and scheduling patients by phone or email within a busy clinical setting.

Responsibilities include coordinating with physicians and staff for referrals, reviewing schedules, and explaining the billing process to patients and staff. Familiarity with Relatient and Microsoft Office is beneficial.