Remote Billing & Scheduling Coordinator II

UNKNOWN; Missouri; Hybrid; USD 25,000 - 37,000; Full time

Benefits offered by this job

Vacation time (up to 22 days)

Holidays and sick time

Health insurance packages

Transit benefit (Metro U-Pass)

403(b) retirement plan

Job summary

Washington University in St. Louis is seeking a remote patient services coordinator to obtain insurance information, schedule patients by phone or email, and counsel on financial assistance options. The role interfaces with physicians, staff, and third-party payers to ensure smooth scheduling and billing processes.

The position emphasizes billing support, scheduling accuracy, and effective communication, with a standard 40-hour work week in a remote US-based environment.

Qualifications

• High school diploma or equivalent is required.
• 3 years of relevant experience in a medical office or similar setting.
• Familiarity with billing, scheduling, and insurance processes.

Responsibilities

• Obtain insurance information and advise on financial assistance options.
• Schedule and register patients by phone or email, collecting demographics.
• Communicate with physicians and staff to coordinate urgent scheduling.
• Process internal referrals for clinical care and manage reminders.
• Explain billing processes to patients and respond to inquiries.
• Assist with basic account maintenance and staff training on workflows.

Skills

Billing Systems

Customer Service

Epic EHR

Financial Information

Insurance

Interpersonal Communication

Medical Office Support

Microsoft Excel

Microsoft Office

Microsoft Word

Organizing

Prioritization

Scheduling

Third Party Claims

Education

High school diploma or equivalent

Tools

Epic EHR

Microsoft Excel

Microsoft Word

Microsoft Office

Job description

Washington University in St. Louis is seeking a remote patient services coordinator to obtain insurance information, schedule patients by phone or email, and counsel on financial assistance options. The role interfaces with physicians, staff, and third-party payers to ensure smooth scheduling and billing processes.

The position emphasizes billing support, scheduling accuracy, and effective communication, with a standard 40-hour work week in a remote US-based environment.