Remote Medical Billing & Collections Assistant II

Washington University in St. Louis; St. Louis (MO); Hybrid; USD 51,317,000 - 75,586,000; Full time

Job summary

Washington University in St. Louis seeks a billing follow-up specialist in St. Louis, MO to perform insurance follow-up, verify information, and expedite payments from payers for physician services.

You will use Epic and payer portals, review patient accounts for accuracy, and ensure timely payment while meeting QA standards. This role supports a primarily remote schedule with monthly in-office attendance.

Qualifications

• High school diploma or equivalent required.
• 2 years of bookkeeping/accounting and/or medical collections experience preferred.
• No specific certification or professional license required.

Responsibilities

• Follow-up billing and collection duties to ensure timely payment of physician charges.
• Review patient accounts for accuracy of insurance, eligibility, invoices, remittances and necessary information.
• Utilize Epic, system tools, and payer websites for submission, status checks, attachments and authorizations.
• Meet QA and efficiency standards and strive for one-touch resolution.
• Interact with management and staff to discuss issues and find solutions.
• Perform other duties as assigned by supervisor/manager.

Skills

Claims Resolution

Collections Strategies

Communication

Computer Literacy

Confidential Data Handling

Epic EHR

Health Insurance Billing

HIPAA

ICD-10 Procedure Coding System

Insurance Follow Up

Medical Billing and Coding

Microsoft Excel

Microsoft Word

Office Equipment

Telephone Communications

Education

High school diploma or equivalent

Job description

Washington University in St. Louis seeks a billing follow-up specialist in St. Louis, MO to perform insurance follow-up, verify information, and expedite payments from payers for physician services.

You will use Epic and payer portals, review patient accounts for accuracy, and ensure timely payment while meeting QA standards. This role supports a primarily remote schedule with monthly in-office attendance.