Patient Billing & Scheduling Specialist II

Washington University in St. Louis; St. Louis (MO); On-site; USD 237,000 - 3,728,000; Full time

Benefits offered by this job

Health insurance

Metro transit U-Pass

403(b) Retirement Savings Plan

Job summary

Washington University in St. Louis is seeking a patient services team member to gather insurance details, educate patients on financial assistance options, and coordinate scheduling by phone or email. The role emphasizes accurate data entry, collaboration with physicians, and handling billing-related inquiries.

Position supports UR scheduling with a patient-focused approach in a hospital setting. The role requires at least a high school diploma or equivalent, with experience in medical office

Qualifications

• High school diploma or equivalent required.

Responsibilities

• Obtains insurance information from patients and counsels alternative ways for financial assistance.

Skills

Customer Service

Interpersonal Communication

Scheduling

Organizing

Prioritization

Third Party Claims

Medical Office Support

Insurance

Education

High school diploma or equivalent

Tools

Epic EHR

Microsoft Excel

Microsoft Word

Microsoft Office

Billing Systems

Job description

Washington University in St. Louis is seeking a patient services team member to gather insurance details, educate patients on financial assistance options, and coordinate scheduling by phone or email. The role emphasizes accurate data entry, collaboration with physicians, and handling billing-related inquiries.

Position supports UR scheduling with a patient-focused approach in a hospital setting. The role requires at least a high school diploma or equivalent, with experience in medical office