Remote Billing & Customer Care Specialist

Stride 2 Hire Staffing Agency; Chicago (IL); Remote; USD 36,000 - 48,000; Full time

Job summary

Stride 2 Hire Staffing Agency offers a remote customer service representative role based from Chicago, IL. You will handle billing inquiries, assist clients, and provide upgrade recommendations from your home office.

The position emphasizes work-from-home flexibility and the ability to schedule with Premier partner Parkes & Co. Applicants should have telemarketing or customer service experience, strong communication, and reliability for a background check.

Qualifications

• Telemarketing experience preferred and customer service background.
• Clear, confident and professional communication to build trust.
• Must pass background screening and have reliable home-office setup.

Responsibilities

• Assist callers with billing inquiries and service needs.
• Provide billing support and upsell/upgrades as appropriate.
• Ensure First Call Resolution and high customer satisfaction.

Skills

Telemarketing Experience

Clear communication

Professional communication

Empathy

Work from home

Education

No degrees necessary

Tools

Desktop computer

Hard-wired internet

Headset with microphone

Job description

Stride 2 Hire Staffing Agency offers a remote customer service representative role based from Chicago, IL. You will handle billing inquiries, assist clients, and provide upgrade recommendations from your home office.

The position emphasizes work-from-home flexibility and the ability to schedule with Premier partner Parkes & Co. Applicants should have telemarketing or customer service experience, strong communication, and reliability for a background check.