Remote Bilingual Spanish/English Support Specialist

Teleperformance; Tennessee; Remote; USD 19,000 - 28,000; Full time

Job summary

Teleperformance seeks a Customer Support Specialist to serve as the primary contact for clients, managing inbound and outbound inquiries with professionalism in a high-velocity environment. You will resolve issues using web-based tools to ensure a seamless customer experience.

The role emphasizes strong communication, confidentiality, and a customer-first mindset. Candidates should have at least 6 months of customer service experience, be 18+, and comfortable with Windows-based systems.

Qualifications

• High School Diploma or equivalent is required.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Comfortable with desktop computer systems and Windows-based technology.
• Customer service and/or sales experience is preferred.

Responsibilities

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Communicate with customers clearly and professionally.
• Demonstrate commitment to following established procedures and teamwork to resolve issues.

Skills

Inquiries handling

Active listening

Confidential data handling

Communication

Windows basics

Customer service

Education

High School Diploma or equivalent

Job description

Teleperformance seeks a Customer Support Specialist to serve as the primary contact for clients, managing inbound and outbound inquiries with professionalism in a high-velocity environment. You will resolve issues using web-based tools to ensure a seamless customer experience.

The role emphasizes strong communication, confidentiality, and a customer-first mindset. Candidates should have at least 6 months of customer service experience, be 18+, and comfortable with Windows-based systems.