Remote Bilingual Spanish/English Support Specialist

Teleperformance; Arkansas City (KS); Remote; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Supplemental coverage

Pet insurance

FSA plans

Retailer discounts

Job summary

Teleperformance is seeking a Customer Support Specialist to be a primary contact for clients, addressing inbound and outbound inquiries with professional excellence. The role emphasizes high-velocity service delivery and a positive customer experience.

Eligible applicants may access comprehensive health benefits, retirement plans, life insurance, and additional coverage. A remote work setup with a dedicated home office is required.

Qualifications

• High School diploma or equivalent is required.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.

Responsibilities

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Appropriately communicate with customers.
• Collaborate with team members and other departments to resolve issues.

Skills

Handle customer inquiries

Active listening

Windows knowledge

Confidential information handling

Effective communication

Problem-solving

Education

High School diploma or equivalent

Job description

Teleperformance is seeking a Customer Support Specialist to be a primary contact for clients, addressing inbound and outbound inquiries with professional excellence. The role emphasizes high-velocity service delivery and a positive customer experience.

Eligible applicants may access comprehensive health benefits, retirement plans, life insurance, and additional coverage. A remote work setup with a dedicated home office is required.