Bilingual Spanish/English Remote Customer Support Specialist

Teleperformance; Missouri; Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Life insurance

Supplemental medical coverage

FSA plans

Retailer discounts

Employee assistance programs

Job summary

Teleperformance is seeking a Customer Support Specialist to serve as the primary contact for clients, handling inbound and outbound inquiries with a focus on professionalism and efficiency. This remote role supports a high-velocity environment and requires a dependable home workspace.

Eligible team members receive comprehensive health benefits and retirement options; Teleperformance values inclusion, diversity, and career growth while supporting active-duty service members, veterans, and

Qualifications

• High School Diploma or equivalent required.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Comfortable with desktop computer systems and Windows-based systems.
• Customer service and/or sales experience preferred.

Responsibilities

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Communicate effectively with customers and colleagues.

Skills

Customer service

Active listening

Confidential data handling

Communication skills

Team collaboration

Problem solving

Emotional intelligence

Critical thinking

Shift flexibility

Windows basics

Education

High school diploma or equivalent

Job description

Teleperformance is seeking a Customer Support Specialist to serve as the primary contact for clients, handling inbound and outbound inquiries with a focus on professionalism and efficiency. This remote role supports a high-velocity environment and requires a dependable home workspace.

Eligible team members receive comprehensive health benefits and retirement options; Teleperformance values inclusion, diversity, and career growth while supporting active-duty service members, veterans, and