Remote Bilingual Senior Patient Care Coordinator

Cardinal Health; Juneau (AK); Remote; USD 29,000 - 41,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

401k savings plan

HSA

Job summary

Cardinal Health is seeking a remote Patient Support Specialist to manage the care process from benefit verification to medication delivery, ensuring an exceptional patient experience.

The role requires fluent Spanish and English, 2–4 years of patient-facing experience, and knowledge of Medicare/Medicaid and commercial payer policies, plus strong communication skills. Training is 8:00am–5:00pm CST; full-time (40 hours/week) with flexible shifts M-F; remote work with a dedicated home office.

Qualifications

• Fluent in both Spanish and English required.
• 2-4 years of industry experience with patient-facing or high-touch customer interaction preferred.
• Strong people skills including empathy and problem solving.
• Robust computer literacy including data entry and MS Office-based software programs.

Responsibilities

• Manage the entire care process from benefit investigation/verification to medication delivery.
• Conduct benefit verifications and coordinate with physicians, SPs, insurers for timely access to services.
• Assist in obtaining insurance, prior authorizations, and appeals.

Skills

Bilingual English/Spanish

Patient-facing experience

Communication skills

MS Office proficiency

Education

High School diploma or equivalent

Tools

MS Office

Job description

Cardinal Health is seeking a remote Patient Support Specialist to manage the care process from benefit verification to medication delivery, ensuring an exceptional patient experience.

The role requires fluent Spanish and English, 2–4 years of patient-facing experience, and knowledge of Medicare/Medicaid and commercial payer policies, plus strong communication skills. Training is 8:00am–5:00pm CST; full-time (40 hours/week) with flexible shifts M-F; remote work with a dedicated home office.