Remote Bilingual Senior Care Coordinator

Cardinal Health; Montpelier (VT); Remote; USD 45,000 - 64,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k savings plan

Paid time off

Health savings account

Flexible spending accounts

Disability insurance

Parental leave

Healthy lifestyle programs

Job summary

Cardinal Health seeks a remote, full-time Patient Support Specialist to manage the end-to-end care process for patients. You will verify benefits, coordinate with providers and payers, assist with prior authorizations, and guide patients through coverage and appeals processes.

Strong English and Spanish skills are required, with knowledge of Medicare/Medicaid and commercial payer policies preferred. You will handle enrollments via various channels, ensure accurate documentation, and aim for

Qualifications

• Fluent in both Spanish and English required.
• Experience in patient-facing or high-touch customer interaction preferred.

Responsibilities

• Manage the entire care process from benefit verification to medication delivery.
• Conduct benefit verifications and coordinate with physicians, SPs, and insurers.
• Assist with insurance, prior authorization and appeals requirements.
• Explain insurance coverage, including out-of-pocket costs, and help with appeals if needed.
• Resolve patient questions and concerns regarding their requests for assistance.
• Stay knowledgeable about payer landscapes and reimbursement rules.

Skills

Bilingual (English/Spanish)

Education

High School diploma or equivalent

Job description

Cardinal Health seeks a remote, full-time Patient Support Specialist to manage the end-to-end care process for patients. You will verify benefits, coordinate with providers and payers, assist with prior authorizations, and guide patients through coverage and appeals processes.

Strong English and Spanish skills are required, with knowledge of Medicare/Medicaid and commercial payer policies preferred. You will handle enrollments via various channels, ensure accurate documentation, and aim for