Remote Bilingual Reservation Agent (English & Spanish)

MaziCTools; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

MaziCTools is looking for passionate individuals to join as Remote Bilingual Reservation Agents. This position requires strong communication skills and the ability to multitask while assisting customers with transportation services in a proactive manner.

Must be BILINGUAL (English & Spanish) and have your own computer equipment. If you possess a positive outlook and love helping others, this could be the perfect opportunity for you!

Qualifications

• Bilingual (English & Spanish) is a MUST.
• Strong desire to help and resolve customer situations.
• Dependable and consistent with a history of good attendance.

Responsibilities

• Communicate with customers proactively.
• Assist customers in schedule transportation services with patience.
• De-escalate upset customers and explore options to satisfy needs.

Skills

Bilingual (English & Spanish)

Excellent oral communication skills

Empathetic and active listening

Ability to multitask

Tools

Windows 10 or 11

USB Headset with Microphone

USB Camera with 1080p

Job description

MaziCTools is looking for passionate individuals to join as Remote Bilingual Reservation Agents. This position requires strong communication skills and the ability to multitask while assisting customers with transportation services in a proactive manner.

Must be BILINGUAL (English & Spanish) and have your own computer equipment. If you possess a positive outlook and love helping others, this could be the perfect opportunity for you!