Remote Bilingual Patient Services Specialist Spanish/English

Mortenson Dental Partners; Oregon; Hybrid; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance

401K

Paid Time Off

6 paid holidays off

Daily Pay

Professional development assistance

Free continuing education

Job summary

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to support patient services from a remote location. You will handle inbound calls, assist new and existing patients with scheduling, and enter data into our systems in English while communicating in Spanish.

The ideal candidate has a warm, professional demeanor, strong written and spoken English/Spanish, and at least one year of customer service experience in a call center or related setting.

Qualifications

• Bilingual in English and Spanish with professional communication.
• 1 year of customer service or contact center experience.
• Basic computer skills and data entry ability.

Responsibilities

• Answer calls promptly with a friendly, professional demeanor.
• Schedule and manage patient appointments accurately.
• Enter patient information in systems in English while speaking Spanish.
• Collaborate with team to ensure smooth patient flow.

Skills

Bilingual English/Spanish

Education

High School diploma

Tools

Basic computer skills

Job description

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to support patient services from a remote location. You will handle inbound calls, assist new and existing patients with scheduling, and enter data into our systems in English while communicating in Spanish.

The ideal candidate has a warm, professional demeanor, strong written and spoken English/Spanish, and at least one year of customer service experience in a call center or related setting.