Remote Bilingual Dental Call Center Specialist

Mortenson Dental Partners; Utah; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life Insurance

Flexible spending accounts

Paid Time Off & 6 holidays

401K

Daily Pay

Professional development assistance

Free continuing education

Employee assistance program

Job summary

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to join our Patient Services Team. This full-time, remote role handles inbound calls to assist patients with scheduling appointments, while communicating in English and Spanish.

Strong customer service, clear written and oral communication, and the ability to multitask are essential. Training begins December 2, 2026; in-state hires will have one in-person day to pick up equipment, while out-of-state hires will have

Qualifications

• 1 year using both English and Spanish in a professional setting.
• Fluent in English and Spanish with professional communication skills.
• Basic computer skills and comfortable navigating systems.
• Ability to multitask while handling calls and written messages.

Responsibilities

• Handle inbound calls to schedule appointments for patients.
• Provide warm, professional, and accurate patient communication.
• Maintain data accuracy in scheduling systems and patient records.
• Converse in Spanish while entering information in English.
• Deliver friendly, patient-focused service to support care team.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Phone communication

Written communication

Education

High School diploma or equivalent

Tools

Genesys

Google Workspace

Job description

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to join our Patient Services Team. This full-time, remote role handles inbound calls to assist patients with scheduling appointments, while communicating in English and Spanish.

Strong customer service, clear written and oral communication, and the ability to multitask are essential. Training begins December 2, 2026; in-state hires will have one in-person day to pick up equipment, while out-of-state hires will have