Remote Bilingual Patient Services Specialist Spanish/English

Mortenson Dental Partners; Heber (UT); Remote; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Paid time off

Job summary

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to join the Patient Services Team. You will handle inbound calls from patients, schedule appointments, and support dental offices nationwide. Fluency in English and Spanish is required, with strong phone and written communication.

The role emphasizes high-quality customer service, multitasking, and accurate data entry. Start date for training is December 2, 2026; remote, full-time, 40 hours/week.

Qualifications

• One year of using both English and Spanish in a professional context.
• Excellent communication skills, both written and spoken.
• Basic computer skills and data entry accuracy.

Responsibilities

• Handle inbound calls and assist patients with scheduling appointments.
• Maintain a warm, professional, and friendly demeanor with patients.
• Input patient information accurately into the appropriate systems.
• Communicate effectively in Spanish while entering information in English.

Skills

Bilingual English/Spanish

Customer service

Multitasking

Education

High School diploma or equivalent

Tools

Genesys

Google Workspace

Job description

Mortenson Dental Partners is seeking a Bilingual Inbound Call Center Rep to join the Patient Services Team. You will handle inbound calls from patients, schedule appointments, and support dental offices nationwide. Fluency in English and Spanish is required, with strong phone and written communication.

The role emphasizes high-quality customer service, multitasking, and accurate data entry. Start date for training is December 2, 2026; remote, full-time, 40 hours/week.